Cannot Update Advanced Custom Fields PRO Plugin

Mauer Themes Support Bild Cannot Update Advanced Custom Fields PRO Plugin

This topic contains 3 replies, has 2 voices, and was last updated by  Paul 1 year, 11 months ago.

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  • #1259

    jonnymnemonic
    Participant

    Hi there,

    I’m having trouble updating the Advanced Custom Fields PRO plugin. This is what I’m seeing:

    There is a new version of Advanced Custom Fields PRO available. View version 5.5.14 details. Automatic update is unavailable for this plugin. To enable updates, please enter your license key on the Updates page. If you don’t have a licence key, please see details & pricing.

    When I click on the ‘Updates’ link, it says, ‘Sorry, you are not allowed to access this page.’

    Do you know how I might go about updating this plugin?

    Thanks!

    Best,

    Jon

    #1270

    Paul
    Keymaster

    Hello Jon,

    You can not update the ACF Pro plugin on your own because its license does not allow that — if you got a copy of the plugin as part of a theme. You’d need to directly buy a license for ACF PRO to be able to update it, however the changes in the latest version of the ACF PRO are really minor and don’t affect the performance of the theme in any way. So I would not say it’s worth the hassle.

    I can send you the latests version of ACF Pro via email. Please let me know if you’d like that.

    Regards,
    Paul

    #1278

    jonnymnemonic
    Participant

    Hi Paul,

    Oh okay, thanks! I just wasn’t sure why it wasn’t updating, but you don’t need to me e-mail me the update if it’s not important.

    Appreciate the response!

    Best,

    Jon

    #1290

    Paul
    Keymaster

    Jon,

    I was recently attacked by hackers, and had to roll back to a backup of the support forum. So some of my answers disappeared from the forum.

    If I answered to you in this thread, you must have got an email with the text of the response.

    Can you please forward that letter to pavel@mauer.co, so I could add the response back to the forum?

    I would really appreciate that. Thank you.

    Paul

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