Mauer Themes › Support › Storyteller › Failed Installation
This topic contains 9 replies, has 2 voices, and was last updated by Paul 3 years ago.
Hello, I uploaded the zip file and when I clicked ACTIVATE I got this error:
Parse error: syntax error, unexpected T_FUNCTION in /home/content/86/6625386/html/pale/wp-content/themes/mauer-storyteller/functions.php on line 68
Now it looks like I can’t do anything on my WordPress. Any ideas?
My website is http://www.palelip.com
Can you please view your PHP version and tell me what it is (5.2, 5.3, etc.)?
Here is an instruction on how to view your PHP version from your hosting company (GoDaddy):
Is that ok?
PHP version has nothing to do with MySQL version. Please take another look.
Ok, an exact version of PHP is needed. Like 5.2 or 5.3.
I found a GoDaddy account to see what you are seeing. And the version can be viewed from here:
Sorry that took so long to figure out!
The source of the issue is the outdated version of PHP.
WordPress now officially recommends 5.6+, and your server is running 5.2.
Here is the solution:
I just sent you an email with a file that you need to substitute in the theme directory. That should make the theme work fine with PHP 5.2. So the site should start functioning.
You need to upload the ‘functions.php’ file into pale/wp-content/themes/mauer-storyteller/ and overwrite the existing file.
Here is GoDaddy’s manual on uploading files: https://godaddy.com/help/upload-files-3239
Looks like that did the trick! Thank you so much for a quick resolution!
Thank you for using a theme by Mauer Themes.
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