Featured Image is not working

Mauer Themes Support Narrator Featured Image is not working

This topic contains 4 replies, has 2 voices, and was last updated by  Paul 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #3087

    swehner
    Participant

    We set images as the Featured Image but they are not displayed on the home page.

    It does not save the selection.

    Here are a few screen shots:

    View post on imgur.com

    In the third image there, we click “Set Featured Image” button, but when returning (either directly or after “Update Post”), the blank image is selected (second image there).

    The blog is at http://grayclothes.com

    What is missing? What can we do to get the Feature Image to display?

    #3090

    Paul
    Keymaster

    Hello Swehner,

    Can you please send your WordPress Admin Panel credentials to pavel@mauer.co so I could take a look at the possible cause of the behaviour you are experiencing?

    I’ve tested the theme with the version of WP you’re using (4.9.8) and the featured image functionality is working just fine. So I would like to take a look at your particular setup.

    Kind regards,
    Paul

    #3094

    Paul
    Keymaster

    Hello Stephan,

    Thank you for the credentials. I have temporarily switched the theme to a standard one (“Twenty Fifteen”) and tried adding a featured image. That actually did not work. So this is not a Narrator-related issue, as it also happens with standard themes in your particular environment.

    Then I deactivated the plugins (except the ones recommended by Narrator). And the featured image functionality started working — you can see I’ve added a test image.

    So one of your plugins seems to be breaking it. You can try re-enabling them one-by-one to see which plugin it is.

    Kind regards,
    Paul

    #3097

    swehner
    Participant

    Thank you! Works. Very good.
    Stephan

    #3098

    Paul
    Keymaster

    You are very welcome, Stephan.

    If you enjoy the theme, I would be very grateful if you could rate it on ThemeForest. This only takes a moment, but really means a world to me.

    Kind regards,
    Paul

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