Failed update

Mauer Themes Support Narrator Failed update

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  • #4305
    marinabaptistarosa
    Participant

    Hi,

    I received an email this morning informing me about the Theme’s update. Tried to update it following the exact same steps suggested in the ‘How to update’ file but got this error message instead “The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.”

    Can someone help me with that?

    #4306
    Paul
    Keymaster

    Hi Marina Baptista,

    It looks like you are using the “All files & documentation” zip instead of the installable zip.

    Please unzip the file “Narrator WP Theme 1.3.5.zip” on your computer.
    You will find a file called “mauer-narrator.zip” inside. That is the installable file.

    You can find a bit more info about this here.

    Regards,
    Paul

    #4308
    marinabaptistarosa
    Participant

    That was it, it worked now.
    Thank you, Paul!

    #4311
    Paul
    Keymaster

    You are very welcome!

    If you enjoy the theme (or the support), I’d be grateful if you could rate it on ThemeForest. This literally takes a couple of seconds, but creates a big difference.

    Regards,
    Paul

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