Paul

Important:
It's critical to install/update required plugins when you update themes.

Once you install and activate an updated theme, you are presented with a message similar to this (just like when you first installed the theme):

To ensure the correct work of your theme, it's critical to click the "Begin" links and install/update the plugins. If you have dismissed the message, you can get to the required/recommended plugins list by going to:

yoursite.com/wp-admin/themes.php?page=tgmpa-install-plugins

If you are wondering why functionality is contained in plugins created by the same author who created the theme, please note that this is a ThemeForest requirement. This ensures that when you change a theme you don’t lose your data. In a word, themes = looks, plugins = functionality.

Important:
If you have updated to WordPress 5, please make sure to update your theme.

If you are using a version of a theme that was published before the release of WordPress 5, please note that it does not support WordPress 5, and needs to be updated. Basically, the version of the theme you are using was created when WordPress 5 did not exist, so the theme could not be tested and made compatible with it.

To use WordPress 5, please be sure to be running:
Storyteller 1.4 or newer
Bild 1.2 or newer
Essentialist 1.2 or newer
Stills 1.2 or newer
Narrator 1.2 or newer

To find out which version of a theme you are using, please go to Admin Panel > Appearance > Themes. Click the theme image, and see the version number near the theme name.

To update a theme, please go to your ThemeForest Downloads page and obtain the latest version. Then install it in the regular WordPress fashion (deactivate and remove the old theme, install the new one, install/update the required plugins).

Forum Replies Created

Viewing 100 posts - 1 through 100 (of 1,022 total)
  • Author
    Posts
  • in reply to: Missing Footer #4456
    Paul
    Keymaster

    Hi Lukec,

    Unless there are widgets added to the widgetized areas, the only thing the footer will show is the copyright text.

    You can add widgets in the standard WordPress manner: by going to ‘Appearance’ > ‘Widgets’ in your WordPress Admin panel. To change the copyright text please go to ‘Theme Options’ in your WordPress Admin panel.

    You can find more detailed instructions in the User guide.

    Regards,
    Paul

    in reply to: Related Stories in single posts #4454
    Paul
    Keymaster

    Rappel,

    I just wanted to follow this up and let you know that I haven’t received any emails from you. If you are interested in what I have proposed in the above message, please let me know.

    Regards,
    Paul

    in reply to: Video Tutorial or personal Help #4453
    Paul
    Keymaster

    Hello Julianna,

    Can you please give me an example of what particularly you did not figure out how to do? Maybe I can answer it here. Thanks.

    Regards,
    Paul

    in reply to: Related Stories in single posts #4452
    Paul
    Keymaster

    Hi Rappel,

    If you send me your website address and admin credentials to pavel@mauer.co, I’ll be happy to run a script that will change the “Show related posts” to unchecked for all your blog posts at once.

    Regards,
    Paul

    in reply to: Plugin errors #4446
    Paul
    Keymaster

    Glad to hear that, Lise!

    If you enjoy the theme (or the support), I’d really appreciate if you could rate it on ThemeForest. This literally takes a couple of seconds, but creates a big difference.

    Regards,
    Paul

    in reply to: Plugin errors #4444
    Paul
    Keymaster

    Hi,

    Did you install any third-party plugins or did you make any customizations to the code of the website?

    Basically, you can try disabling WP_DEBUG, which is likely to resolve the issue. You can do that by opening wp-config.php file in the site folder and changing define('WP_DEBUG', true); to define('WP_DEBUG', false);

    The version of the bundled ACF Pro plugin is updated every time there is an update to the theme. Basically, the changes in the plugin are pretty minor and don’t affect the performance of the theme. Anyway, I’ve just emailed you a link to the newest version to the email with which you are registered on this forum.

    Regards,
    Paul

    in reply to: Category and sub are arranged in the wrong order #4432
    Paul
    Keymaster

    Matteo,

    I don’t seem to be able to login to your WP Admin with the credentials you have sent over email. Can you please check these?

    Regards,
    Paul

    in reply to: Turkish font character problem #4431
    Paul
    Keymaster

    You are very welcome, Onur!
    If you like the theme (or the support), I would be really grateful if you could rate it on ThemeForest. This literally takes a moment, but creates a big difference. Thanks.

    in reply to: Turkish font character problem #4429
    Paul
    Keymaster

    Please install it like any other plugin.

    Which is in your WP Admin Panel: Plugins > Add New > Upload Plugin.

    in reply to: Turkish font character problem #4426
    Paul
    Keymaster

    I have just sent you an email to the address under which you are registered on this forum. Please install the plugin from the email and let me know here once you do that.

    • This reply was modified 1 month, 2 weeks ago by Paul.
    in reply to: Turkish font character problem #4422
    Paul
    Keymaster

    Onur,

    As far as I can see that both fonts used in Narrator (Renner and Spectral) are supporting Turkish characters. Here is a page to test: test page. Please let me know if the Turkish characters are being displayed correctly for you on that page.

    Also, can you please send me a link to the page where you are experiencing these issues?

    Regards,
    Paul

    in reply to: Unable to find footer.php #4417
    Paul
    Keymaster

    Hi Tooffa,

    The footer file can be found here: please see screenshot. It’s labelled as ‘Theme Footer (footer.php)’.

    If you don’t see it there, please access your hosting via FTP and see if the theme folder actually has a file called footer.php in it. If it’s not there, I would suggest to reinstall the theme. I confirm that the latest update of Stills came with a footer.php file.

    Regards,
    Paul

    in reply to: Category and sub are arranged in the wrong order #4414
    Paul
    Keymaster

    Can you please send your WP Admin credentials together with links to these two pages that you have mentioned to pavel@mauer.co? I then will be able to try a couple solutions.

    in reply to: Static Content #4406
    Paul
    Keymaster

    Hello Tim,

    You’d need to perform some custom coding to do this, which is not included into the support according to ThemeForest rules. If you are looking for that level of customizations, I’d suggest finding a theme based on a builder like Elementor. It would be bloated, but more customizable.

    Regards,
    Paul

    in reply to: search only for title and categories #4405
    Paul
    Keymaster

    Hello Msiri,

    I see what you’d like to achieve. This is doable with some custom coding (not included into the support according to ThemeForest rules). I would suggest hiring a freelancer to alter this default WordPress behavior (this is not really theme specific).

    Regards,
    Paul

    in reply to: Category and sub are arranged in the wrong order #4404
    Paul
    Keymaster

    Hi Msiri,

    The theme does not interfere with the default sorting of categories by WordPress in any way. To introduce a custom order of categories in WordPress you could use the Intuitive Custom Post Order plugin. Once you install and activate the plugin, please go to “Settings” -> “Intuitive CPO” in your Admin Panel and select the taxonomies that you’d like to order (e.g. post categories). After you do that you’ll be able to go to to “Posts” / “Categories” and just drag and drop category names to reorder them.

    Regards,
    Paul

    in reply to: Blog Post Featured Image #4403
    Paul
    Keymaster

    Hi Lulu,

    Good to know you’ve figured it out. Thanks for using the theme and have a nice day.

    Regards,
    Paul

    in reply to: SVG custom logo support? #4402
    Paul
    Keymaster

    Hello, Gijs.
    Thanks for the kind words about the theme.

    Putting an SVG into the logo area is not supported. I would suggest converting the SVG into PNG and placing it there. If you are concerned about the resolution (e.g. blurriness on retina-like displays), I’d suggest using a png with a resolution about twice as big as the one in which it will be displayed.

    Regards,
    Paul

    in reply to: Modify Footer Text #4401
    Paul
    Keymaster

    Hi Roberto,

    To do that, in your WP admin area please go to “Theme Options” and edit the text in the setting called “Copyright text”.

    Also, just in case you have missed it, here is the user guide for the theme.

    Regards,
    Paul

    in reply to: Read More on blog posts #4392
    Paul
    Keymaster

    You are welcome, Lulu.

    It seems like you may have missed the User Guide. I’d recommend taking a look at it (here).

    Also, if you enjoy the theme (or the support), I’d be really grateful if you could rate it on ThemeForest (here). This literally takes a moment, but creates a big difference. Thank you.

    Regards,
    Paul

    in reply to: Read More on blog posts #4390
    Paul
    Keymaster

    Hi Lulu,

    Please try going to Theme Options, enabling “Fallback excerpts” and saving the settings.

    Regards,
    Paul

    in reply to: Grid images #4386
    Paul
    Keymaster

    You are very welcome, Stargazer!

    If you enjoy the theme (or the support), please rate it on ThemeForest.
    This only takes a moment, and really helps a lot.

    Regards,
    Paul

    in reply to: Grid images #4383
    Paul
    Keymaster

    Hi Stargazer,

    If you select the “3-column grid” in Theme Options -> Blog page layout, there are no other actions needed for the images to get resized to rectangulars (like here). If this is not happening for you, it could be that you need to regenerate your thumbnails. That can be done with this plugin.

    Regards,
    Paul

    Paul
    Keymaster

    Hi Chris,

    Can you please send the following to pavel [at] mauer.co:

    1. Address of the page where you are experiencing this.
    2. WP Admin credentials.
    3. ThemeForest purchase code (here is where to find it)

    Once you do that, I’ll look into this. Thanks

    Regards,
    Paul

    in reply to: Typo problems + Comment section #4378
    Paul
    Keymaster

    Hello Dóra,

    Yes, Raleway has support for Hungarian language. However, you need to make sure that you are requesting the Hungarian characters from Google Fonts. If the solution you are using to add Google Fonts uses the old API, the subset needs to be included into the URL. The new API (https://fonts.googleapis.com/css2) does it automatically.

    You can go to https://fonts.google.com/specimen/Raleway, select the styles you want, get the resulting code, e.g. it could look like this:

    <link rel="preconnect" href="https://fonts.gstatic.com">
    <link href="https://fonts.googleapis.com/css2?family=Raleway:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap" rel="stylesheet">
    

    Copy that code and insert it into the <head> tag of your website. You could do that with a plugin, e.g. this one. Keep your Google fonts plugin active (it provides the CSS rules). See if the characters are displayed correctly.

    The theme does not limit comments in any way. The comments are styled by the theme and should look like they do here as long as you keep the comments enabled. Please check that they are enabled in Settings globally (‘Settings’ > ‘Discussion’), and for each post (‘Discussion’ in the right sidebar on post edit screen).

    Regards,
    Paul

    in reply to: Narratar – Photo Width and Instagram #4377
    Paul
    Keymaster

    Ken,

    To make everything wider you can try the following CSS rule:

    .container-fluid-with-max-width {max-width: 1388px;}

    Change 1388 to a value of your choice.

    Copy the above CSS code, go to Appearance > Customize > Additional CSS, paste the code and click the ‘Publish’ button.

    Regards,
    Paul

    in reply to: image caption outside the gallery? #4376
    Paul
    Keymaster

    That is not something available out-of-the box. I would suggest contracting a freelancer to make this customization (please mind that customizations are not included into support according to ThemeForest rules).

    in reply to: Custom featured Image Size in index page #4375
    Paul
    Keymaster

    Hello Ecommirst,

    To change the ratio, you need to change the dimensions of the ‘mauer_narrator_cover_thumb’ thumbnail size registered with the mauer_narrator_add_image_sizes() function.

    You can either create a child theme or a plugin that will override the mauer_narrator_add_image_sizes() function with the values of your choice.

    Or you can try installing a plugin that alters the thumbnail sizes and change ‘mauer_narrator_cover_thumb’ to the dimensions which would result in your desired ratio. After that, you’ll need to regenerate thumbnails.

    Regards,
    Paul

    in reply to: Change Portfolio Category Order #4374
    Paul
    Keymaster

    Hello Sven,

    As for changing the order in Portfolio categories menu (where you see “Architecture”, “Editorial”, etc.), you can do that with the Intuitive Custom Post Order plugin.

    Once you install and activate the plugin, please go to “Settings” -> “Intuitive CPO” in your Admin Panel. There please check the checkboxes for “Project Categories”. Click “Update”.

    Now you can go to “Portfolio” / “Project Categories” and just drag and drop category names to reorder them.

    Regards,
    Paul

    in reply to: Narratar – Photo Width and Instagram #4365
    Paul
    Keymaster

    Hello Ken,

    1) You can make your photos and video embeds have the same width by using Narrator Gallery Gutenberg block to insert images. If you do that, both your images and videos will be slightly wider than the text column. Also, please mind you can put just one image in a gallery if you wish to.

    2) The Instagram feed is handled by the Smash Balloon plugin. You could change the settings of the output it provides in the footer.php file in the theme folder. You could do a text search for imageres=thumb and replace it with imageres=full or imageres=medium. This would force the plugin to fetch bigger images. And this would inevitably slow down your website a bit. Please mind that to not lose a change like that during a theme update, it’s best to apply it by creating a child theme.

    Also, are you having this issue when looking at the theme demo?

    Regards,
    Paul

    in reply to: Menu Issue #4363
    Paul
    Keymaster

    Hi Digital Cosmonaut,

    I see what you mean. The dropdown menu is triggered with a click. So if the parent item would still be a link, there would be a contradiction. Once you click the parent item, it would not be clear what to do: take you to the parent link or open the dropdown menu. Because both these actions would be bound to that click. So that’s why once you add child items to a menu link, it becomes a container for them and stops being a link. This is the behavior that the creator of the ‘Bootstrap Nav Walker’ component (that the theme is using) has implemented.

    I believe you can achieve what you are looking for by adding an ‘All’ item as a child:

    Countries
    - All
    - France
    - Belgium
    - United States

    Regards,
    Paul

    Paul
    Keymaster

    Hello Stan,

    Thanks for the kind words about the design of the theme.

    Frankly speaking, making the theme work without JS has never been an objective while working on it. In fact, I suspect that most of modern websites would be hardly usable without JS.

    Anyway, you can actually make the preloader always be hidden (like it’s not there at all) with a single line of CSS. Please let me know if you’d like to test how that would look and feel.

    Regards,
    Paul

    in reply to: jQuery Migrate Helper — Warnings encountered #4359
    Paul
    Keymaster

    Hello,

    There have been similar errors caused by WordPress having switched from jQuery 1 to jQuery 3. I assume the error you encountered has been caused by that. As of now, the current version os the theme (1.4.5) has fixed the issues with jQuery compatibility and should run smoothly.

    Regards,
    Paul

    in reply to: Images distorted #4358
    Paul
    Keymaster

    Hi Mike,
    Sorry for the late reply.

    The top reasons for this would be:
    Using images which have been uploaded when the theme was not active (you’d need to regenerate thumbs),
    Not using images that are big enough (use images that are at least 1500px by the bigger size),
    Interference from third-party plugins.

    Regards,
    Paul

    in reply to: This block contains unexpected or invalid content #4357
    Paul
    Keymaster

    Vikki,
    Sorry for the late reply.

    This issue had been present for some time, and has long been fixed, i.e. it is not present in the current version of the theme (1.4.5). However, this could also been caused by meddling with the markup in WP editor.

    Anyway, if you are still experiencing this, please send me an email with your WP Admin credentials to pavel [at] mauer.co and I will take a look at what could be causing this.

    Regards,
    Paul

    in reply to: Lazy Images Without Jetpack #4355
    Paul
    Keymaster

    Nico,

    I have been testing this for some time and I believe this is dealt with Jetpack. I have experienced issues with Jetpack 9.5 under WP 5.7 where the images would not load in Firefox. I believe the problem is dealt with Jetpack not dispatching the event on lazy images load. I have installed Jetpack 9.3 and the issue is gone. Having an up-to-date version of the theme also helps as WP 5.6 has swapped jQuery 1 for jQuery 3 and older version of the theme may have issues with jQuery 3.

    The theme demo is currently running:
    WP 5.7, Jetpack 9.3, Stills 1.4.5 with no issues as far as I can see.

    Regards,
    Paul

    in reply to: Fatal error with Jet Pack 8.9.1 #4351
    Paul
    Keymaster

    You are very welcome, Meli.

    in reply to: 3 level of deep in the dropdown menu #4312
    Paul
    Keymaster

    Hello MS,

    Yes, you can change the default dropdown menu behavior so that the dropdowns are shown on hover instead of on click. To do that please copy this CSS code, go to Appearance > Customize > Additional CSS, paste the code and click the ‘Publish’ button.

    
    /* Bootstrap 3 - Navbar dropdown on hover */
    @media (min-width: 768px) {
    .sidebar-nav {padding: 9px 0;}
    .dropdown-menu .sub-menu {
      left: 100%;
      position: absolute;
      top: 0;
      visibility: hidden;
      margin-top: -1px;
    }
    .dropdown-menu li:hover .sub-menu {visibility: visible;}
    .dropdown:hover .dropdown-menu {display: block;}
    .nav-tabs .dropdown-menu, .nav-pills .dropdown-menu, .navbar .dropdown-menu {margin-top: 0;}
    .navbar .sub-menu:before {
      border-bottom: 7px solid transparent;
      border-left: none;
      border-right: 7px solid rgba(0, 0, 0, 0.2);
      border-top: 7px solid transparent;
      left: -7px;
      top: 10px;
    }
    .navbar .sub-menu:after {
      border-top: 6px solid transparent;
      border-left: none;
      border-right: 6px solid #fff;
      border-bottom: 6px solid transparent;
      left: 10px;
      top: 11px;
      left: -6px;
    }
    }
    

    As for the 3-level deep menu, this theme only supports 2-levels deep.

    Regards,
    Paul

    in reply to: Failed update #4311
    Paul
    Keymaster

    You are very welcome!

    If you enjoy the theme (or the support), I’d be grateful if you could rate it on ThemeForest. This literally takes a couple of seconds, but creates a big difference.

    Regards,
    Paul

    in reply to: Problems with language other than English #4310
    Paul
    Keymaster

    Hello MS,

    The theme is translation-ready, so the static strings like “search”, ”follow”, etc. can be translated in a regular WordPress way. For instance, you could use the free Loco Translate plugin to do that.

    This forum post has detailed instructions on how to use Loco Translate to translate static texts: link.

    Regards,
    Paul

    in reply to: Loading speed/image size #4307
    Paul
    Keymaster

    Hello Celia,

    Narrator 1.3.5 update is now available on ThemeForest. It has the loading=’lazy’ attribute in Narrator Gallery Block images, which adds browser-native support for lazy loading of images. You may want to check it out and see how it works for your purposes.

    Regards,
    Paul

    in reply to: Failed update #4306
    Paul
    Keymaster

    Hi Marina Baptista,

    It looks like you are using the “All files & documentation” zip instead of the installable zip.

    Please unzip the file “Narrator WP Theme 1.3.5.zip” on your computer.
    You will find a file called “mauer-narrator.zip” inside. That is the installable file.

    You can find a bit more info about this here.

    Regards,
    Paul

    in reply to: remove URL from comment #4304
    Paul
    Keymaster

    Hello Celia,

    If you delete the ‘Website’ field from the comment form, you can use the following CSS code to make the ‘Email’ field have a closed border on the right:

    
    .section-main-content .comment-respond p.comment-form-email input {
    	border-right: 1px solid #E2E2E2!important;
    }
    
    .section-main-content .comment-respond p.comment-form-email input:hover, .section-main-content .comment-respond p.comment-form-email input:focus {
    	border-right: 1px solid #a2a2a2!important;
    }
    

    You can add this code by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. Just paste the following code there and click ‘Publish’.

    Regards,
    Paul

    in reply to: Loader problem #4302
    Paul
    Keymaster

    If you do not want the preloader, it’s best to delete the following code from header.php:

    <div class="mauer-narrator-preloader">
    	<div class="mauer-narrator-spinner"></div>
    </div>
    in reply to: youtube embed and widget #4298
    Paul
    Keymaster

    You are welcome.

    in reply to: Video Tutorial or personal Help #4290
    Paul
    Keymaster

    Oliver,

    Judging by the website links you previously sent me in the email, I believe you have figured out how to use the theme. Anyway, I hope you are finding the User Guide useful. And don’t hesitate to let me know if you need anything else.

    Regards,
    Paul

    in reply to: Change “more link” text and responsive dropdown menu #4280
    Paul
    Keymaster

    Please send your website address and WP Admin credentials to pavel [at] mauer.co and I’ll take a look and what could be the cause.

    in reply to: 3 Questions #4274
    Paul
    Keymaster

    Hello Key,
    You can use the following CSS code to achieve that. You can add this code by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. Just paste the following code there and click ‘Publish’. Feel free to change 4.4rem to the size you like (e.g. 3.8rem):

    /* Remove the category name from category archives */
    body.archive.category .mauer-storyteller-archive-title {display:none;}
    
    /* Remove categories from post archives (e.g. the blog home page) */
    .post-card .entry-cats {display:none;}
    
    /* Control the font size of post title on post page */
    .entry-full .entry-title {
    	font-size: 4.4rem; /* default 4.4rem */
    }
    

    Regards,
    Paul

    • This reply was modified 5 months, 3 weeks ago by Paul.
    • This reply was modified 5 months, 3 weeks ago by Paul.
    in reply to: Change “more link” text and responsive dropdown menu #4273
    Paul
    Keymaster

    The dropdown menu is shown on click by design. However, you can change that and have it shown on hover with the following CSS. Please copy this code, go to Appearance > Customize > Additional CSS, paste the code and click the ‘Publish’ button.

    
    /* Bootstrap 3 - Navbar dropdown on hover */
    @media (min-width: 768px) {
    .sidebar-nav {padding: 9px 0;}
    .dropdown-menu .sub-menu {
      left: 100%;
      position: absolute;
      top: 0;
      visibility: hidden;
      margin-top: -1px;
    }
    .dropdown-menu li:hover .sub-menu {visibility: visible;}
    .dropdown:hover .dropdown-menu {display: block;}
    .nav-tabs .dropdown-menu, .nav-pills .dropdown-menu, .navbar .dropdown-menu {margin-top: 0;}
    .navbar .sub-menu:before {
      border-bottom: 7px solid transparent;
      border-left: none;
      border-right: 7px solid rgba(0, 0, 0, 0.2);
      border-top: 7px solid transparent;
      left: -7px;
      top: 10px;
    }
    .navbar .sub-menu:after {
      border-top: 6px solid transparent;
      border-left: none;
      border-right: 6px solid #fff;
      border-bottom: 6px solid transparent;
      left: 10px;
      top: 11px;
      left: -6px;
    }
    }
    

    Regards,
    Paul

    in reply to: blog posts scrambled on samsung mobile (Masonary) #4272
    Paul
    Keymaster

    Hi Ben,

    The theme is actually using imagesLoaded, please see proof: screenshot.

    Can you please let me know if you are experiencing the same issue on the Samsung phones in the theme demo?

    Regards,
    Paul

    in reply to: Change “more link” text and responsive dropdown menu #4269
    Paul
    Keymaster

    Hi JPZaera,

    As for translating the static strings like “read”, “previous posts”, etc., this can be done the standard WP way (the theme provides a POT file). For instance, you could use the free Loco Translate plugin to do that. Please see the following post for details: http://mauer.co/topic/font-hk-grotesk-vs-polish-language/#post-3658

    Regards,
    Paul

    • This reply was modified 5 months, 3 weeks ago by Paul.
    in reply to: Required plugins not available #4262
    Paul
    Keymaster

    Hello,

    All required plugins come bundled with the theme.

    Please see the user guide at http://mauer.co/essentialist-user-guide/

    It has detailed instructions on how to set up the theme, including how to install the required plugins.

    Regards,
    Paul

    in reply to: Invert volors in all pages #4237
    Paul
    Keymaster

    Hi Lucas,

    As stated in the User Guide, Bild actually has customizable colors. If you go to “Theme Options” > “Colors” and check the “Use custom colors” checkbox, you’ll be able to control the colors with the 9 color pickers.

    Regards,
    Paul

    in reply to: Show post author? #4236
    Paul
    Keymaster

    You are very welcome, Juan!

    in reply to: Unable to update theme and instagram photos not visible #4235
    Paul
    Keymaster

    Hello Kashif,

    Here are step-by-step instructions on how to update the theme — link.

    And to get Instagram running you’d need to follow “6. Instagram feed setup” section of this user guide.

    If that does not help, please send me an email to pavel@mauer.co with the address of your website and your ThemeForest purchase code (here is how to know it) and I will provide you with more detailed instructions on how to update the theme and get Instagram running.

    Regards,
    Paul

    in reply to: Instagram #4234
    Paul
    Keymaster

    Hello Kashif,

    Here are step-by-step instructions on how to update the theme — link.

    And to get Instagram running you’d need to follow “6. Instagram feed setup” section of this user guide.

    If that does not help, please send me an email to pavel@mauer.co with the address of your website and your ThemeForest purchase code (here is how to know it) and I will provide you with more detailed instructions on how to update the theme and get Instagram running.

    Regards,
    Paul

    in reply to: How to remove the “Sticky” label #4233
    Paul
    Keymaster

    Hello Tomasz,

    You can do it by going to ‘Appearance’ > ‘Edit CSS’, adding the following line of code there .entry-sticky {display:none;} and clicking ‘Publish’.

    This will remove the sticky word and icon, but will keep the dash however. We’re rolling out a theme update next week that will also remove the dash.

    Regards,
    Paul

    in reply to: Masonry layout not lining up properly #4232
    Paul
    Keymaster

    Hi Robin,
    Sorry for the late reply.

    As of this moment, I don’t seem to be able to reproduce the Masonry overflow on your website. Basically, it could be caused by a caching issue, by some other javaScript messing with Masonry (e.g. lazy loading scripts), or by the Masonry library itself, as frankly speaking, sometimes it does that. Please let me know if you are still experiencing this on your website, and then I’ll ask you for the login credentials so that I could take a look on the inside.

    Regards,
    Paul

    in reply to: Titel image #4228
    Paul
    Keymaster

    Hello Celia,

    You can achieve that by introducing a new thumbnail size and then using it in the single post template.

    Basically, you can add the following line into functions.php around line 171 (see screenshot).

    add_image_size( "mauer_narrator_cover_thumb_2", 1000, 1000, FALSE );

    Then you’d need to go to single.php and change “mauer_narrator_cover_thumb”
    into “mauer_narrator_cover_thumb_2” here.

    And then regenerate the thumbnails.

    It’s best to do such customizations in a child theme so that they don’t get overridden during theme updates, or you can re-introduce them after every theme update.

    Regards,
    Paul

    P.S.
    Please mind that customizations are not included into the support according to ThemeForest rules and you’d be making this customization at your own risk.

    • This reply was modified 7 months, 3 weeks ago by Paul.
    • This reply was modified 7 months, 3 weeks ago by Paul.
    • This reply was modified 7 months, 3 weeks ago by Paul.
    in reply to: Loading speed/image size #4224
    Paul
    Keymaster

    Hello Celia,

    I believe you’ve figured this out as currently the lazy loading on https://www.travelcloseup.de/volunteering-with-elephants/ works like a charm.

    Anyway, I wanted to let you know that HTML now natively supports lazy loading, and I will introduce it to these galleries in the next theme update. However, frankly speaking, what you currently have is even better.

    Regards,
    Paul

    in reply to: Font Size, Font Change and Spacing #4223
    Paul
    Keymaster

    Hello Lenn,

    My bad — the import won’t work like that, but you can insert the code to the header via a free plugin like this one.

    The code should be inserted into the header, but you should not strip out the

    at the beginning and the end.

    Regards,
    Paul

    in reply to: Make a gallery look like homepage demo #4222
    Paul
    Keymaster

    Hello Artur,

    I’ve just sent you a quote to the email with which you are registered on this forum.

    Regards,
    Paul

    in reply to: Fatal error with Jet Pack 8.9.1 #4177
    Paul
    Keymaster

    Meli,

    A quick update: Stills 1.4.3 is now available on ThemeForest. It fixes the issue.

    The error itself was happening due to Jetpack having changed the code of the Lazy Images module. The new version of Stills adapts to this change and works correctly with the newer versions of Jetpack as well as with the older ones.

    Regards,
    Paul

    in reply to: Fatal error with Jet Pack 8.9.1 #4175
    Paul
    Keymaster

    Hi Meli,

    The quick fix is to comment out line 1660 in the functions.php file:

    add_action('wp_head', 'mauer_stills_fix_lazy_images_for_logged_in_users');

    Just add two slashes in front of the line (should look like that) and save the file. This will break the lazy images for logged in users (but not for outsiders).

    In the meantime, I’m working on updating the theme to fix this conflict.

    Regards,
    Paul

    in reply to: Turn of feature images for products #4173
    Paul
    Keymaster

    Thank you! Stay safe.

    in reply to: Feature photo and photo gallery #4171
    Paul
    Keymaster

    Hello,

    2. This is most likely caused by one of the photos in the gallery having too small dimensions. Please make sure you use photos in these galleries that are at least 524x524px. Thee bigger the better. But not to strain your hosting I would not recommend going over 3750x3750px. WordPress and the theme will automatically create scaled versions of the images for you from the big ones you provide.

    1. These were actually designed for horizontal shots, and are cropped on purpose for consistency between posts. To bring that customization to life you’d need to put in a fair amount of custom coding.

    Regards,
    Paul

    • This reply was modified 10 months, 1 week ago by Paul.
    in reply to: Font Size, Font Change and Spacing #4169
    Paul
    Keymaster

    Hello Lenn,

    You can bump up the font size in the navigation by using the following CSS:

    .mauer-navbar {font-size: 1.25rem;}

    Just replace 1.25 with the value of your liking.

    You can add the above CSS code to your website by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. There please just paste the code and click ‘Publish’.

    As for using Google Fonts, although there is not an option for that out-of-the-box, you can still do it. I’m not including this option as all fonts are different in actual size, line height, etc. (e.g. Times and Helvetica are not physically the same size at 16px). So each time you change a font, the design actually needs tweaking.

    Anyway, you can use the code that Google Fonts provides, which, for example, looks something like this for Open Sans (see where I’m getting this — screenshot):

    @import url('https://fonts.googleapis.com/css2?family=Open+Sans:ital@0;1&display=swap');

    (See I’ve removed out the <style> and </style> at the beginning and at the end).

    You can insert that code in the same area I’ve mentioned (‘Appearance’ > ‘Customize’ > ‘Additional CSS’)

    And finally, introduce some rules, e.g. fo body text:

    body {font-family: 'Open Sans', sans-serif;}

    The grey bar at the top has extra spacing because of the Bunyad Shortcodes plugin, which adds its own style to Bootstrap’s .row class. You can check that by disabling the plugin and seeing if the issue persists (might need to clear browser cache to see the result). Anyway, you can override the override by using:

    .section-top-stripe .row {margin-bottom:0;}

    You can add this code the same way as the other CSS (see above).

    Regards,
    Paul

    • This reply was modified 10 months, 1 week ago by Paul.
    in reply to: Parent Category and Mosonry Layout #4167
    Paul
    Keymaster

    Hello,

    Please see instructions on removing the category here: https://mauer.co/topic/how-to-remove-parent-category-in-gallery-categories-bar

    As for sorting the works in the Masonry layout, the Bild theme obeys the general WordPress logics and sorts posts (portfolio projects, gallery posts, etc.) by date. So you can assign the dates to the projects so that they are sorted the way you’d like them to be. You can also use a third-party plugin for that. G.g. this one. Given the number of projects you have, I’d go the manual way with the dates.

    Also, please mind that Masonry has its own logics of sorting that lets it fill the space in the most efficient way. So when using Masonry you will not have full control over the placement of the items due to the nature of Masonry.

    Regards,
    Paul

    in reply to: How to remove "parent category" in gallery categories bar #4166
    Paul
    Keymaster

    Hello Signe,

    I’ve just checked and can confirm that the above code still works for in the current version of the theme. Please see screenshot. Please check that the CSS has been added in a way that is update-proof. I would recommend adding this code by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. Just as you see in the screenshot.

    Also, I’ve just tested both the “Show gallery categories menu” and “Show portfolio categories menu” in the Theme Options, and they also work. Please try re-saving the Theme Options if you are experiencing these checkboxes not working.

    As for hiding the parent category, basically you can hide any category from the categories menu by specifying its id in the following manner:

    .cat-item-8 {display:none!important;}

    Please replace the 8 with the id of the category you would like to hide. To find the ID of a given category, please go to its edit screen in the admin and see the ID in the URL. Here is an example: screenshot.

    Kind Regards,
    Paul

    in reply to: Show post author? #4143
    Paul
    Keymaster

    Sorry, my bad. Please use this:

    <div class="juan-custom-author-box">Post by: <a href="<?php echo get_author_posts_url(get_the_author_meta('ID')); ?>"><?php the_author(); ?></a></div>

    This should display all the posts by a certain author. There is not a template for an author in this theme per se.

    Regards,
    Paul

    in reply to: youtube embed and widget #4137
    Paul
    Keymaster

    Hi Didie,

    I have just tried to reproduce this.

    I am using Narrator 1.3.4 (the one currently available on ThemeForest).

    I am adding a YouTube video via the Gutenberg’s ‘Embed’ block like this — please see screenshot.

    And the result I am getting on the front end is this — please see screenshot.

    There was a glitch in the previous version of the theme that affected the embed captions. Please make sure you are using version 1.3.4, and if the issue still persists please clear your caches.

    Regards,
    Paul

    in reply to: Show post author? #4133
    Paul
    Keymaster

    Hi Juan,

    Sorry for the late reply.

    You can use the following code to display the author in the archive pages (in single ones as well). This will work without any additional plugins — just native WordPress functionality:

    <div class="juan-custom-author-box">Post by: <a href="<?php get_the_author_link(); ?>"><?php the_author(); ?></a></div>

    The template files to add it to depend on the layout you use. Basically, they are:
    content-big_latest.php
    content-grid_2_cols.php
    content-grid_3_cols.php
    content-masonry.php

    Then you can use some CSS to style this block with:

    .juan-custom-author-box {
    
    }

    ___

    I have tried this plugin you mentioned and from what I can see, it is not adding the names of the authors to the archive pages even in the standard WP theme (I have tried with Twentynineteen). Regardless of whether I use the argument kindly suggested by Ander or not. I have tried using add_action() and also executing the shortcode they offer via do_shortcode().

    As this is not working with the standard WP theme, I believe the issue is on the plugin side.

    Anyway, I hope the snippet I have suggested works out for you.

    Regards,
    Paul

    in reply to: Titel image #4132
    Paul
    Keymaster

    Hi Celia,

    Do you mean this for the blog page where all posts are displayed or for a single post page?

    Regards,
    Paul

    in reply to: Thumb nails #4131
    Paul
    Keymaster

    Hi Celia,

    WordPress creates the default thumbnails: 150×150, 300×300 1024×1024. Unless these have been changed in Settings>Media.

    The Narrator theme creates the following thumbnails:
    781×584, 510×382, 680×680 soft-cropped, 800×800, 1200×900, 1920×1920 soft-cropped.

    If you have other sizes, that means you have changed the above ones. For instance, with that plugin that you used for overriding the sizes.

    Regards,
    Paul

    in reply to: Loading speed/image size #4129
    Paul
    Keymaster

    Celia,

    A way to speed up your images is to start using Cloudflare. Their free plan includes CDN for static assets like images. So your pictures will start loading from a location closest to the user. This won’t be a dramatic difference, however, it will improve the performance.

    If you start using Cloudflare, make sure to install their WP plugin as well — not to have to manually purge the cache every time you update your content.

    Regards,
    Paul

    • This reply was modified 12 months ago by Paul.
    in reply to: Instagram #4128
    Paul
    Keymaster

    P.S.
    Just in case, here is a reminder on how to update a theme: https://mauer.co/how-to-update

    Paul
    Keymaster

    P.S.
    Just in case, here is a reminder on how to update a theme: https://mauer.co/how-to-update

    in reply to: Instagram #4126
    Paul
    Keymaster

    Hello,

    An updated version of Narrator with working Instagram feed has been out on ThemeForest for a while. Please go to your Downloads section on ThemeForest and download the latest version. It has integration with a third-party plugin that will display your feed just as in the demo.

    Please see the following section in the User Guide for detailed instructions: Instagram Feed Setup.

    A little context:
    Facebook (who own Instagram) have changed Instagram API mid-summer 2020 and they made the old tokens that you may have acquired obsolete. Also, due to COVID-19, Facebook has paused developer verification which is needed to start accessing Instagram data after the API change. Until Facebook resumes developer verification, Mauer Themes has switched to a third-party plugin for displaying the Instagram feed.

    Regards,
    Paul

    Paul
    Keymaster

    Hello,

    An updated version of Essentialist with working Instagram feed has been out on ThemeForest for a while. Please go to your Downloads section on ThemeForest and download the latest version. It has integration with a third-party plugin that will display your feed just as in the demo.

    Please see the following section in the User Guide for detailed instructions: Instagram Feed Setup.

    A little context:
    Facebook (who own Instagram) have changed Instagram API mid-summer 2020 and they made the old tokens that you may have acquired obsolete. Also, due to COVID-19, Facebook has paused developer verification which is needed to start accessing Instagram data after the API change. Until Facebook resumes developer verification, Mauer Themes has switched to a third-party plugin for displaying the Instagram feed.

    Regards,
    Paul

    • This reply was modified 12 months ago by Paul.
    in reply to: Theme Options #4116
    Paul
    Keymaster

    Hello Vikki,

    You are right — Theme Options will be a separate top-level admin menu item. What you need to do to have it show up is install the required plugins, namely the ACF Pro. For that, please follow the first section of the User Guide.

    Regards,
    Paul

    in reply to: Variable options, product woocommerce #4113
    Paul
    Keymaster

    Glad to know you’ve figured this out, Loes!

    Cheers

    in reply to: Turn of feature images for products #4109
    Paul
    Keymaster

    You are very welcome! Glad to know you like the theme.

    If you’re enjoying the theme (or the support), I’d be really grateful if you could rate it on ThemeForest. This only takes a moment, however, creates a big difference.

    in reply to: Turn of feature images for products #4107
    Paul
    Keymaster

    Hi Loes,

    Please mind that this theme does not claim to have WooCommerce support, so additional styling may be needed.

    As for hiding that grey area, you can use the following CSS to do that:

    .entry-full.type-product .entry-thumb {display:none;}

    You can add the above CSS code to your website by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. There please just paste the code and click ‘Publish’.

    Regard,
    Paul

    in reply to: Loading speed/image size #4091
    Paul
    Keymaster

    And you did not actually mention you wanted to override the thumbnail sizes when you were asking about the image sizes.

    in reply to: Mobile version #4090
    Paul
    Keymaster

    No worries.

    in reply to: Mobile version #4089
    Paul
    Keymaster

    You are welcome, Celia.

    in reply to: Loading speed/image size #4088
    Paul
    Keymaster

    I see. If you continue serving big images, you won’t get good speed. And please mind that you will need to recreate the galleries each time after you change the thumbnail sizes.

    in reply to: Problem with title and menu when on mobile #4083
    Paul
    Keymaster

    Hello Michael,

    Please excuse the late reply.

    The menu ‘hamburger’ being shifted to the left on mobile has been fixed in the latest release of the theme that you can download from your ThemeForest account.

    And as for the title being broken into two lines, actually this is by design. Otherwise the title would start overlapping the ‘hamburger’ menu. However, what you can do is play around with CSS to fix this. Your website is behind a password. But I assume the four words are “United Fan Culture Archive”.

    You could use the following CSS to make the text smaller and thus keep it on one line. Please mind, that in some narrower resolutions the text will still be broken into two lines.

    @media (max-width: 570px) {
    	.site-logo.mauer-logo-mobile a h1 {
    		font-size: 1.4rem;
    		position: relative;
    		bottom: 0.4rem;
    	}
    }

    You can add the above CSS code to your website by going to ‘Appearance’ > ‘Customize’ > ‘Additional CSS’. There please just paste the code and click ‘Publish’.

    Regard,
    Paul

    in reply to: Site very, very slow to load… #4082
    Paul
    Keymaster

    Celia, please see my reply in this thread: https://mauer.co/topic/loading-speed-image-size

    In a word, you have overridden the thumbnail sizes with a third-party plugin and started showing full-size images where thumbnails should be used. That led to pages as heavy as 23 Megabytes. Please see the solution in the linked thread.

    in reply to: Mobile version #4081
    Paul
    Keymaster

    Celia,

    From what I can see right now your Masonry layout is working on mobile exactly as the Masonry layout in the theme demo. Please post a screenshot of the behaviour you are describing. Thanks.

    Regards,
    Paul

    in reply to: Loading speed/image size #4079
    Paul
    Keymaster

    You do not need to mess with the thumb sizes yourself. The theme does this for you. It creates a small image for the respective thumbnail and creates a big image for showing in the lightbox. But when you override this, you break things and start showing gigantic images all over the place. That is why a page like this one starts weighing 23 Megabytes. And surely 23 Megabytes is a lot of data to load! But if you do the theme do its thing and don’t override it, the page will be waaaaaay smaller. For instance, this page is 2 Megabytes. Just because it does not meddle with the theme’s default behaviour.

    Autoptimize is a poor patch for this. The browser will still have to load those 23 Megabytes. I would not advise to use it.

    Anyway, please do what I described in the previous comment. And after you do that you will need to recreate the galleries.

    in reply to: Loading speed/image size #4078
    Paul
    Keymaster

    Celia,

    For whatever reason, you have installed a plugin called “Simple Image Sizes” and you have overridden the image sizes that are introduced by the theme and you have made them really big. 2800 by 2800.

    Now your thumbnails are gigantic and they slow down the page.

    That is why regenerating the thumbnails did not help. Because you had the sizes overridden.

    Please remove the “Simple Image Sizes” and regenerate the thumbnails the way I described above.

    Regards,
    Paul

    in reply to: Mobile version #4077
    Paul
    Keymaster

    P.S.

    Be sure to clear your caches to see the result.

    in reply to: Mobile version #4076
    Paul
    Keymaster

    Hi Celia,

    That is how the browser takes care of the long words that do not fit. For instance, here is how this word looks in the default WordPress theme developed by WordPress themselves:

    What I suggest you do is either rename the page so it does not have a 21-word long title (I don’t speak German, but maybe it can be something like ‘protection of data’ instead of ‘dataprotection’). Or you can add the following CSS to shrink the title in this particular page when the screen is narrow:

    @media (max-width: 400px) {
    	.entry-full.post-1921 h1.entry-title {
    		font-size: 3.4rem;
    	}
    }

    You can add this CSS code the same way you added the EU Cookie Law Widget CSS I have provided.

    Regards,
    Paul

    in reply to: H tags #4074
    Paul
    Keymaster

    You are very welcome, Didie!

    in reply to: Typeface #4073
    Paul
    Keymaster

    You are welcome, Celia!

    in reply to: Add Category description #4072
    Paul
    Keymaster

    Good to hear that, Didie!
    Keep rocking!

    in reply to: Video as featured image #4071
    Paul
    Keymaster

    Sure, you can remove the featured image at the start of a particular post by using the following instead of the CSS I’ve posted above:

    .single-post.postid-236 .entry-full .entry-thumb {display: none;}

    Replace 236 with the ID of the post you’d like to target.

    in reply to: Loading speed/image size #4047
    Paul
    Keymaster

    Celia,

    Please send your WP Admin credentials to pavel [at] mauer.co and I’ll take a look at what may be causing this.

    Regards,
    Paul

    in reply to: Instagram #4042
    Paul
    Keymaster

    Hello,

    As Evgeni has kindly mentioned, Instagram has changed its API (the rules under which other developers can access their data). We are currently working on bringing the new API into the themes and hope to ship the updates compatible with the new API very soon. However, this will require a review from Facebook (who own Instagram), so I can not tell when exactly these updates will be shipped, because I don’t know how long it will take Facebook to review the app and confirm fair use of the API.

    Please stay tuned for the theme updates. You should receive an email once an update is available on ThemeForest.

    Regards,
    Paul

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